Gyrly Ramones

.png)
Gyrly Ramones
FREELANCE VIRTUAL ASSISTANT
Email:
Address:
Zamboanga del Sur Philippines
Book a free discovery call
EXPERIENCE
August 2024
Virtual Executive Assistant Apprentice
Surge Freelancing Marketplace
I have undergone comprehensive training in the Masterclass Virtual Assistant Program at Surge Freelancing Marketplace, where I honed a variety of Virtual Assistant skills. This program equipped me with expertise in email management, file organization, calendar scheduling, website design and updates, lead generation, telemarketing (cold calling), social media management, SEO, email marketing, Facebook ads for business, and project management using tools like Trello, Asana, and Slack.
May 2023- May 2024
Rarejob Inc.
ESL Tutor
As an ESL Tutor at Rarejob Inc., I was responsible for delivering English language instruction to Japanese students..We tutors are expected to foster a positive and supportive learning environment, utilizing a variety of teaching methods to enhance language skills in speaking, and listening .We use the company's pre-made lesson plans tailored to individual student needs, assessing student progress, and providing constructive feedback.
December 2016- December 2022
Customer Service Representative
Metropolitan Bank and Trust Company
At Metrobank, I worked as a Customer Service Representative (CSR) Teller and New Accounts Clerk, where I processed daily banking transactions . I guided customers through opening new accounts, built client relationships, educated them on banking products, and identified opportunities for cross-selling. I identified eligible clients and offered car and home loan products while ensuring the accurate completion of application documents. I guided customers through the loan process, providing a seamless experience to support successful approvals.
EDUCATION
June 2012-October 2016
Southern Mindanao Colleges
Bachelor of Science in Business Admininstration- Financial Management
Studied financial principles and practices. The program covers a range of topics, including financial analysis, investment strategies, risk management, corporate finance, and financial planning. Graduates are prepared for careers in various sectors such as banking, investment, financial services, and corporate finance, with the skills to manage financial operations and make strategic financial decisions.
2008-2012
High School Diploma
Zamboanga del Sur National High School
My high school education instilled in me the values of discipline, perseverance, and teamwork. It laid the groundwork for my professional development and instilled a passion for continuous learning and personal growth.
SERVICES
SERVICES

Administrative Support
-
File Management: Organizing, maintaining, and archiving digital and physical files.
-
Email Management: Handling and prioritizing email communication.
-
Calendar Management: Scheduling and coordinating appointments and events.
-
Transcription: Converting audio and video recordings into written documents.
-
Project Management: Utilizing tools like Trello, Asana, and Slack to plan, execute, and oversee projects effectively.
-
Online Bookkeeping: Maintaining financial records and managing accounts.

Customer and Client Relations
-
CRM Management: Managing customer relationship systems and records.
-
Customer Service and Support: Handling inquiries and resolving issues.
-
Lead and Prospect Generation: Identifying and qualifying potential leads.
-
Telemarketing: Conducting outbound calls to promote products or services.

Digital Marketing
-
Social Media for Business: Managing social media strategies and content.
-
Website Management: Maintaining and updating website content.
-
Search Engine Optimization for Business: Improving website visibility and search rankings.
-
Email Marketing: Designing and executing email marketing campaigns.
-
Facebook Ads for Business: Creating and managing targeted Facebook advertising campaigns.


